Attention Mac Users!
Please see the MAC - OS X Upgrade Notes before upgrading above OS X 10.6.

Search the KnowledgeBase

Software and Services Index

Return to HomePage

MSIS Feedback Survey

Health Information Technology & Services

The HITS Service Desk is available from 7am-7pm Monday through Friday.

Phone: 734-936-8000
Web: Submit a support ticket

The Knowledgebase has been moved to a new server!
HITS migrated the “UMHS KnowledgeBase” space to a new server platform on the weekend of January 27th. The Knowledgebase is now hosted on the Michigan Medicine Confluence site and is available at the following link:

You can also go to this specific page on the new sever by editing the current link in your browser by removing the umms near the beginning of the link. Once you go to the new page, be sure to update any bookmarks you have.

iPhone - Wireless Network Configuration

There are two wireless networks in the Health System that are compatible with the iOS devices:

Best Practice
MSIS recommends that all iOS devices be set to use the UMHS-8021X wireless network.


Joining UMHS-802.1X requires the iPhone, iPad or iPod Touch to be at version 2.+ of the operating system.
OS v1.0 doesn't support 802.1x certificates.

  1. On the iOS device, from the home screen, tap Settings.
  2. Tap Wi-Fi; it will scan for the network.
  3. Select UMHS-8021X.
  4. When prompted for a username/password, put in your uniqname and Level-2 Password.
  5. Tap Join in lower right corner.
  6. If an error appears, repeat step 4 until successful.



Your iPhone must have version 2.0 or later firmware installed.

You must download the installer directly onto your iPhone, iPod touch or iPad. To do that, use the browser on the device to access the Internet, navigate to this web page and touch the MWireless-UMHS.mobileconfig download link.

  1. Download the MWireless-UMHS.mobileconfig file directly to your device.
  2. Tap the Install button.
  3. When the pop-up window appears, select Install Now.
  4. Enter your U-M uniqname and tap the Next button.
  5. Type in your Active Directory password and tap the Next button. (Your AD password may be synchronized with your Level-1 UMICH Password (Level-1) password.)
  6. The MWireless-UMHS profile should now be installed. Tap the Done button.
  7. Go to your device settings and choose the MWireless-UMHS network.

Troubleshooting Tips
It may be necessary to turn your iPhone WiFi off and back on in order to connect the first time.


favourite favourite Delete
Enter labels to add to this page:
Please wait 
Looking for a label? Just start typing.