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Health Information Technology & Services

The HITS Service Desk is available from 7am-7pm Monday through Friday.

Phone: 734-936-8000
Web: Submit a support ticket

The Knowledgebase has been moved to a new server!
HITS migrated the “UMHS KnowledgeBase” space to a new server platform on the weekend of January 27th. The Knowledgebase is now hosted on the Michigan Medicine Confluence site and is available at the following link:

You can also go to this specific page on the new sever by editing the current link in your browser by removing the umms near the beginning of the link. Once you go to the new page, be sure to update any bookmarks you have.

UMHS KnowledgeBase

Welcome to the Medical School Information Services Solutions Center wiki!

The Solutions Center provides consultation, user, and technical services in support of the faculty, staff, and students of the Medical School. Working in conjunction with MCIT, ITS, and departmental IT providers, we strive to fulfill the technology needs of the school while evolving support services to best enable education and research.

The UMHS KnowledgeBase is intended to provide self-help documentation focusing on the Software and Services provided by the Medical School, Health System, and the greater University of Michigan environment. The wiki is constantly updated with new content and new software and services become available or existing ones are upgraded.

The navigation pane on the left side of the window is available on every page and can be collapsed and expanded as needed. The search box in the pane is limited to only search the UMHS KnowledgeBase. While the search box in the upper right corner can also be used, it will search across the entire wiki rather than only the UMHS KnowledgeBase, so a better list of results will usually be obtained using the search box to the left. The navigation page also features some popular navigation links to quickly navigate the KnowledgeBase. Additionally, special notes of interest may be displayed at the top of the pane.

The panel to the right can be used to navigate the KnowledgeBase for specific content by category.

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