The Solutions Center provides consultation, user, and technical services in support of the faculty, staff, and students of the Medical School. Working in conjunction with MCIT, ITS, and departmental IT providers, we strive to fulfill the technology needs of the school while evolving support services to best enable education and research.
The UMHS KnowledgeBase is intended to provide self-help documentation focusing on the Software and Services provided by the Medical School, Health System, and the greater University of Michigan environment. The wiki is constantly updated with new content and new software and services become available or existing ones are upgraded.
The navigation pane on the left side of the window is available on every page and can be collapsed and expanded as needed. The search box in the pane is limited to only search the UMHS KnowledgeBase. While the search box in the upper right corner can also be used, it will search across the entire wiki rather than only the UMHS KnowledgeBase, so a better list of results will usually be obtained using the search box to the left. The navigation page also features some popular navigation links to quickly navigate the KnowledgeBase. Additionally, special notes of interest may be displayed at the top of the pane.
The panel to the right can be used to navigate the KnowledgeBase for specific content by category.
Accounts and Passwords
Servers and File Storage
Medical School Applications
Hardware (External Equipment)
Remote Work Documentation
Remote Access to Workstations
Solutions Center Policies
Room and Resource Scheduling
Service Event Notifications
Audio-Visual Professional Services
MSIS Customer and Staff Quarterly Survey
Email and IT Considerations for U-M Retirees, Alumni, and Employees Leaving U-M
Exit Information for M4s
LabRATS (Laboratory Research And Technology Solutions)