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Health Information Technology & Services

The HITS Service Desk is available from 7am-7pm Monday through Friday.

Phone: 734-936-8000
Email: msishelp@umich.edu
Web: Submit a support ticket

The Knowledgebase has been moved to a new server!
HITS migrated the “UMHS KnowledgeBase” space to a new server platform on the weekend of January 27th. The Knowledgebase is now hosted on the Michigan Medicine Confluence site and is available at the following link:

https://wiki.med.umich.edu/display/UMHSHELPDESK/Knowledgebase

You can also go to this specific page on the new sever by editing the current link in your browser by removing the umms near the beginning of the link. Once you go to the new page, be sure to update any bookmarks you have.

NAS - Mapping UMHS Shared Drives

Authentication

The UMHS/MCIT NAS file servers use Level-2 passwords for authentication. Please visit the Level-2 Password page for information on how to change the password.

CoreImage Machines

CoreImage machines typically connect to three NAS (formerly Novell) drives to allow content to be stored on file servers that are backed up on a consistent schedule. Creating a connection to the standard NAS drives (H:/, S:/, T:/) can be handled Automatically or Manually.

Automatically:
  1. In the bottom righthand corner of the desktop, locate the blue N icon.
  2. Double-click the blue icon to map all three drives inside the My Computer section of the Windows Explorer.
Manually:

Each address path needs to be entered separately.

  1. In lower left corner of the screen, click the Start button and select My Computer or My Documents.
  2. Click on the Tools menu and then select Map Network Drive...
  3. Set up the drive mapping:
    1. In the first drop down menu, select the appropriate letter for the drive to be mapped using the table to the right.
    2. In the second box, using the table to the right, type in the path to the file server.
      For the H drive, replace uniqname with your U-M uniqname.
    3. Regarding the Reconnect at login box:
      • If the machine is always on the UMHS network, place a check in the Reconnect at login box. This option will remember the drive mapping each time you log in to the computer.
      • If the machine is not always on the UMHS network, or you are unsure, do not place a check in the box.
    4. Click the Finish button.
    Drive Letter Path Use
    H: \\corefs.med.umich.edu\uniqname your Home Directory
    S: \\corefs.med.umich.edu\shared1 Shared file space 1
    T: \\corefs.med.umich.edu\shared2 Shared file space 2
  4. If prompted for a user name and password, use the following settings:
    • User Name: UMHS\uniqname (substituting your actual uniqname for the word "uniqname")
    • Password: your Level-2 password
      For security purposes, do NOT check the Remember my credentials box.
  5. Click the OK button.

Non-CoreImage Machines - Mapping a Drive to the File Server: Windows and Macintosh

Windows

Each address path needs to be entered separately.

  1. In lower left corner of the screen, click the Start button and select My Computer or My Documents.
  2. Click on the Tools menu and then select Map Network Drive...
  3. Set up the drive mapping:
    1. In the first drop down menu, select the appropriate letter for the drive to be mapped using the table to the right.
    2. In the second box, using the table to the right, type in the path to the file server.
      For the H drive, replace uniqname with your U-M uniqname.
    3. Regarding the Reconnect at login box:
      • If the machine is always on the UMHS network, place a check in the Reconnect at login box. This option will remember the drive mapping each time you log in to the computer.
      • If the machine is not always on the UMHS network, or you are unsure, do not place a check in the box.
    4. Click the Finish button.
    Drive Letter Path Use
    H: \\corefs.med.umich.edu\uniqname your Home Directory
    S: \\corefs.med.umich.edu\shared1 Shared file space 1
    T: \\corefs.med.umich.edu\shared2 Shared file space 2
  4. If prompted for a user name and password, use the following settings:
    • User Name: UMHS\uniqname (substituting your actual uniqname for the word "uniqname")
    • Password: your Level-2 password
      For security purposes, do NOT check the Remember my credentials box.
  5. Click the OK button.

Macintosh
  1. In the Finder, click on the Go menu and select Connect to Server...
  2. Under Server Address: type in the following server name to establish a cifs connection to the appropriate file space:
    Path Use
    cifs://corefs.med.umich.edu/uniqname your Home Directory
    cifs://corefs.med.umich.edu/shared1 Shared file space 1
    cifs://corefs.med.umich.edu/shared2 Shared file space 2
    For the H drive, replace uniqname with your U-M uniqname.
  3. Click the Connect button.
  4. When prompted, supply the following information:
    • Name: UMHS\uniqname (substituting your actual uniqname for the word "uniqname")
    • Password: your Level-2 password
  5. Click the Connect button. The folder will map as a drive on the Mac.

Remote Access to UMHS NAS Servers

Access to any UMMS server from home requires a university VPN client and profile to be installed on the machine. Once the VPN client is installed, the remote user must launch the VPN client and authenticate with an appropriate password to establish a VPN connection. When the VPN connection is successful, the UMMS server can be accessed in the normal manner.

Currently, only the Cisco AnyConnect client is approved and supported by MCIT for accessing UMHS internal resources, including UMMS file servers.

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