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For urgent issues and immediate concerns, please contact the HITS Service Desk at 734-936-8000. We're available 24 hours a day, 7 days a week.
"DeltaGraph goes beyond the limits of everyday graphing software with an unrivaled selection of chart types and unprecedented formatting flexibility."
Additional information can be found at http://www.redrocksw.com/deltagraph/
DeltaGraph currently validates its license with the vendor's activation server, which will require computers using the software to have a constant network connection. Computers without an internet connection may be unable to use the software consistently.
Eligible UMMS users can download this software from the Medical School Software page, which can be accessed via the Medical School Applications page, which outlines eligibility requirements and distribution restrictions.
Though license for DeltaGraph is renewed annually, each renewal requires a new serial number to be associated with the DeltaGraph application. Unfortunately, when a license expires, DeltaGraph does not provide a method to enter the new license code. A license update file is available on the Medical School Software page, available through the Medical School Applications page, but authentication with a Level-1 (UMICH/Kerberos) password is necessary to obtain it. Use the following procedure to install the new license:
The solution is to reinstall the .NET Framework on the machine.
If the 2.0 version doesn't resolve the issue, try .NET Framework 1.1 with the appropriate Hotfix instead.