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For urgent issues and immediate concerns, please contact the HITS Service Desk at 734-936-8000. We're available 24 hours a day, 7 days a week.
CoreImage is the name given to the standard PC/Windows-based workstation, laptop, or tablet provided or used by Michigan Medicine employees. It includes a suite of standard applications, utilities, and the Windows operating system installed on the hardware. CoreImage workstations are standards-based and managed by Health Information Technology & Services (HITS) in order to provide automated installation, maintenance, security, and software distribution. This enables a reliable, secure, and supportable computing environment.
For more specifics on Maintenance, GreenIT, power management, and software distribution on CoreImage Windows-based workstations and laptops, you can read this PDF: CoreImage Device Management - End User.
Windows 7, the current operating system (OS) on CoreImage devices, is approaching end of life, which means that Microsoft will no longer support it and provide regular security updates. Plans are currently under way to migrate current CoreImage PC devices from Windows 7 to Windows 10.
Here is a an overview showing the timeline of planned migrations.