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For urgent issues and immediate concerns, please contact the HITS Service Desk at 734-936-8000. We're available 24 hours a day, 7 days a week.
CoreImage is the name given to the standard PC/Windows-based workstation, laptop, or tablet provided or used by Michigan Medicine employees. It includes a suite of standard applications, utilities, and the Windows operating system installed on the hardware. CoreImage workstations are standards-based and managed by Health Information Technology & Services (HITS) in order to provide automated installation, maintenance, security, and software distribution. This enables a reliable, secure, and supportable computing environment.
For more specifics on Maintenance, GreenIT, power management, and software distribution on CoreImage Windows-based workstations and laptops, you can read this PDF: CoreImage Device Management - End User.
Microsoft will end its support of the Windows 7 operating system at the end of 2019. More than half of Michigan Medicine's Windows devices have been upgraded to Windows 10. Deployment teams are working with clinical and research teams to migrate remaining devices over the course of the next several months.